SHIPPING
Grind Syndicate Support
Shipping.
Once your order has been placed, you’ll receive an order confirmation email.
Dispatch & tracking
Orders are packed and sent within 1–2 business days.
When your order has been packed and dispatched, tracking details will be sent to the email address used at checkout.
Rates
Australia — Standard $11, free on orders over $62. Express $15.
New Zealand — Standard $20.
All prices in AUD. Rates are shown again at checkout before you pay.
Delivery times
Orders are sent from Western Sydney with Australia Post. Once your order has been sent, their estimates are:
Standard (Parcel Post) — typically 2–6 business days.
Express (Express Post) — typically 1–3 business days.
Metro is faster than regional. Add the 1–2 business days for packing to work out the full time from ordering — so Standard is usually inside 8 business days door to door.
New Zealand – typically 5 to 9 business days from ordering: 1–2 business days packing, then 4–7 with Australia Post International Standard to main centres. Outside the main centres takes longer.
These are Australia Post estimates, not guarantees. Tracking is emailed the moment your order is dispatched, so you can follow it the whole way.
Order updates
Please make sure your email address and shipping details are correct at checkout. Once an order has been dispatched, we may not be able to change the delivery address.
Need help?
If you have any questions about your order, email us at hello@grindsyndicate.com.au.
Quick support
Looking for returns, payments or general order help? Visit the Help Centre.